Last updated May 8, 2026

Privacy Policy

This Privacy Policy explains what information we collect through the SovereignDMS website, how we use it, when we disclose it, and the choices available to you. It applies to website visitors, prospective customers, and anyone who submits information through our forms.

What We Collect

We collect the information needed to respond to requests, evaluate registrations, secure the website, and support onboarding.

How We Use It

We use data to operate the site, communicate with you, protect our systems, and improve product and onboarding experiences.

What We Do Not Do

We do not sell personal information, and we do not share mobile information for promotional or marketing use.

1. Information we collect

  • Contact and business information such as your name, company name, dealership details, email address, phone number, and job title.
  • Registration and verification details you provide when requesting onboarding, a waitlist spot, a demo, or follow-up contact.
  • Technical information such as IP address, browser type, device metadata, referral source, and site activity used for security and performance.
  • Records of messages, form submissions, and support or sales communications you send to us.

2. How we use information

  • To operate the website, respond to inquiries, and process registrations or onboarding requests.
  • To verify legitimacy, reduce fraud, protect the platform, and investigate abuse or security incidents.
  • To communicate with you about your request, account evaluation, implementation status, updates, and service-related notices.
  • To analyze demand, improve website performance, and refine product messaging and onboarding workflows.

3. When we disclose information

We may disclose information to service providers and contractors who help us host the website, process requests, secure infrastructure, or deliver operational communications, but only for the services they provide to us and subject to appropriate confidentiality and security obligations.

We may also disclose information when required by law, to protect our rights or the safety of others, or as part of a merger, financing, or asset transfer involving all or part of our business.

We will not share mobile information with third parties for promotional or marketing purposes. Text messaging originator opt-in data and consent will not be sold or shared with third parties, except with vendors, messaging providers, or carriers that must process that information solely to deliver the requested message or comply with law.

4. Cookies, analytics, and similar technologies

We may use cookies, local storage, server logs, and similar technologies to keep the website functioning, remember preferences, understand aggregate usage patterns, and support fraud detection and performance monitoring. You can control cookies through your browser settings, although disabling them may affect website functionality.

5. Retention and security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, enforce agreements, and meet legal, accounting, or security obligations.

We use administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, and destruction. No internet transmission or storage system is perfectly secure, so we cannot guarantee absolute security.

6. Your choices

Depending on your location and the nature of your relationship with us, you may have the right to request access to, correction of, or deletion of certain personal information, or to object to certain processing. You may also opt out of non-essential marketing communications at any time.

To make a request or ask a privacy question, please use our contact page.

7. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in the website, our data practices, legal requirements, or our communications programs. When we do, we will revise the effective date shown on this page. Your continued use of the website after an update means you accept the revised policy.